Last Updated: 31-8-2026
Welcome to the online store of Nova Star Pharmaceuticals (Pvt.) Ltd. By accessing or using this website, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
1. About Our Store
This website is operated by Nova Star Pharmaceuticals (Pvt.) Ltd. and provides information and online purchasing facilities for our available pharmaceutical, healthcare, dietary supplement, and wellness products.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, prices, and other information displayed on the website are accurate.
However:
- Product packaging may differ slightly from website images.
- Product information may be updated from time to time.
- Availability may change without notice.
- Colors and appearance may vary depending on your device or screen.
3. Medical Disclaimer
Information provided on this website is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
Customers should carefully read product labels and instructions before using any product.
Where appropriate, consult a qualified doctor, pharmacist, or healthcare professional before using a pharmaceutical, supplement, or healthcare product.
Do not use a product as a substitute for professional medical advice.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, reject, or cancel an order where necessary, including in circumstances involving:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Delivery limitations
- Other legitimate operational or legal reasons
5. Prices
All product prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change without prior notice. Any applicable delivery charges will be displayed during the checkout process.
6. Payment
We may offer different payment methods depending on availability, including online payment and/or cash on delivery.
Orders may be subject to verification before dispatch.
7. Delivery
We will make reasonable efforts to deliver orders within the estimated delivery timeframe provided at checkout or through our delivery information.
Delivery times may be affected by:
- Incorrect customer information
- Courier delays
- Weather conditions
- Public holidays
- Unforeseen circumstances
- Areas with limited delivery access
8. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website
- Submit false information
- Interfere with website security
- Copy or reproduce website content without permission
9. Intellectual Property
All website content, including logos, text, graphics, images, product descriptions, and branding, is owned by or licensed to Nova Star Pharmaceuticals (Pvt.) Ltd., unless otherwise stated.
You may not reproduce or commercially use such content without written permission.
10. Changes to These Terms
We reserve the right to update these Terms & Conditions when necessary. Updated terms will be posted on this page.
11. Contact
For questions regarding these Terms & Conditions:
Nova Star Pharmaceuticals (Pvt.) Ltd.
Pakistan
Email: novastarpharm@gmail.com